self-collection

You are welcome to collect your goods from us. There are no shipping costs and you can collect your goods directly from our store (ERMAFA-Passage Chemnitz 1st floor, Reichsstraße 58, 09112 Chemnitz).

And here's how it works:
01 - Add your products to the shopping cart.

02 - Click on "Checkout" Then select the shipping method "Pick up in store" under "Delivery" in the shopping cart.

03 - Please select a payment method and enter a billing address and click "Review Order".

04 - Review your order and complete it by clicking "Buy".

Notice

The order will only be processed for you after payment has been received and can only then be picked up in the store. An order placed online CANNOT be paid for in the store; it must be paid for online IN ADVANCE .

After purchasing your goods you will receive an order confirmation.

picking up the order
As soon as the order has been paid for, the products have been cut and packed by us, and the order is ready for you in the store, you will receive another email. In this email we will tell you when you can collect your order from the store and a collection number which you should print out or photograph and show in the store. Only with this number can we give you the order (so that someone else does not accidentally collect your order which is not intended for them). You will also need your ID card or driving license to collect it.

Please note that it may take up to 5 days for your order to be processed after payment has been received.

If you are unable to collect the order yourself, another person can collect the order for you. To do this, please issue the person collecting the order with a power of attorney.